Toothsi Clear Aligners: A Cautionary Tale of Disappointment and Poor Service

I had an extremely frustrating and disappointing experience with Toothsi. I chose their tooth aligners based on their grand promises of effective results within 9 months, but the moment I paid $50,000 everything went downhill.

Initial Promises vs. Reality

My expectations were extremely high given the promised results, but my experience was far from satisfying. I faced multiple issues starting from the very first day. The aligners caused continuous headaches, with the pain beginning as early as the second set. Despite the hefty cost, it just wasn't worth it.

Poor Customer Service and Professionalism

Despite my numerous attempts to reach Toothsi's customer care via their app, they were completely unresponsive. I even tried contacting the nearest clinic, but their customer support number was equally useless. The clinic staff, including the receptionist, were shockingly unprofessional. The dentist I saw was rushed and dismissive, failing to explain the procedure properly or address my concerns. For the amount I paid, I expected far better service, care, and support. Instead, I got poor communication, subpar professionalism, and zero accountability. Choosing this clinic was a huge mistake, and I would strongly advise against trusting them for your orthodontic needs.

Personal Experience and Lessons Learned

Feeling so fed up, I finally tossed my aligners straight into the trash. I stopped focusing on the results because the pain was too much to bear. After just a month, I was frustrated. Every time I wanted to eat a snack or drink anything other than water, I had to remove, clean, and then put the aligners back in—this was exhausting. Even now, it feels like a nightmare.

Alternatives and Recommendations

Traditional braces from a local dentist might have been a better choice. After my experience with Toothsi, I realize that the past is behind us, and there’s no use dwelling on what I could have tried. Traditional braces from a local dentist would likely have been less irritating and more manageable.

Invisalign is recognized as the best aligner globally, and if you're seeking the best results for smile correction, I recommend getting Invisalign from diamond centers like Dr Kishor's Dentistry.

My daughter also had a terrible experience with Toothsi aligners. The company initially seemed too good to be true, but later on, they completely changed their approaches and became a fraud. Just beware of such companies.